7.09.2004

hey! don't do that!

I just found out the Manhandlers show starts at 8 pm tonight. It was 8:25 when I found out. After considering all the ways to instantly transport myself across town to the Bottom Lounge, I decided I didn't need to see them all that bad. Their set would probably be over by the time I got there anyway.

In the meantime, over the past two days I've been getting used to my new Powerbook. There have been such amusing experiences such as Itunes taking it upon itself to re-arrange my entire mp3 library (I quickly found the "hey! don't do that!" button in Itunes preferences), trying to find a decent html editor to do this stuff on, and discovering the wonders of Ichat Rendezvous.

What wonders, you ask? I wonder. There's this Rendevous window that appears along with the buddy list when you start up Ichat (or AIM to non-Apple instant messengers). Normally, it's empty. Yesterday, however, a screenname appeared in it while I was sitting in Cafe Ballou. We started up a conversation, and I met the person behind the screenname instantly in real life. You see, she was sitting over on the couch. It turns out this is what Rendezvous does; it broadcasts you, your screenname, and your email address to anyone else using Ichat in the same network. (Again, I found the "don't do that" button for that. It's all about finding the "don't do that" buttons.) Still, as she pointed out, it's a little disconcerting that this would be the default setting. Well, okay, I think it MAY have asked me something about it when I turned on the firewall. I just... didn't know what it was. (Meet people? Sure. I'll do that.)

On another note, I'm trying to do port forwarding with my wireless router. This is not rocket science; I've done it before. Lately though, it just... stopped working a while ago. Now, since then, in order to get my wireless router to play well with others (i.e. my Powerbook), I had upgraded the firmware to the latest version. THREE DAYS AGO. (This is important.) After upgrading, I tried the port forwarding thing again. No dice. So I opened a support case on netgear's website. Here was their response:


Thank you for contacting Netgear Support. My name is Manab & I will be handling your enquiry.

Please upgrade the firmware on the router and check if that resolves the issue. You can download the firmware from the following website:

http://kbserver.netgear.com/support_details.asp?dnldID=738

Download this file and save it in the hard disk of the computer. Please follow the steps given below to upgrade the firmware on the router.

1. Log on to the router typing the address http://192.168.0.1 in the browser and user name as admin and password as password.
2. Click on the option "Router Upgrade" or "Software Upgrade" under "Maintenance".
3. Click on Browse and locate the downloaded file. Click on Upload to complete the process.

Regards

Manab Kr. Mallick
Netgear Support



And with that, they closed the case. Didn't wait for a response from me. Didn't wait to hear that I had ALREADY DONE THAT. AND IT STILL DOESN'T WORK. Does that sound like a closed case? It doesn't to me.

I tried emailing this Manab DWEEB to tell him this, but was sent back curt instructions from someone else on how to open another case. So, I opened another case, and was careful to explain this time that to the best of my knowledge, I am operating with the latest firmware version. And yes, I POWERED DOWN the router. Several times.

That was two days ago. To date I have not received a reply.

This is what they call "customer support." Too bad they don't have a "Hey! Don't do that!" button.

Listening to: The Fiery Furnaces
In my sink: 2 plates, 2 bowls, 2 spoons, 2 cups, and 2 knives. I'm all about 2's. Oh, and that damn spaghetti sauce bottle.
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